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Fox Hollow Caterers

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[ Reception Index ]

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Q:    Back to the peaks and non-peak times. Do you charge less for a reception held Monday through Thursday versus those held on the weekend?
A:    Absolutely. There will be a considerable price difference between the weekends and weekdays as there is between season. September and October are your most expensive months. The reason for that is if you think back over the last five years, the weather in September and October has been better than it has been in May or June. May is still rainy and at points almost wintry. June is still a very rainy and iffy month. So, September and October have really become a safer bet weather wise.

   So we started with September and October being your most expensive. May and June follow. July and August will follow after that. November then April then December, January and February, in that order. It would be different amongst the facilities. Somebody may have a better November, and somebody may have a better April. protect the caterer against possible cancellation. It's just a safeguard.

 
Q:    To make your job easier what kind of information do you want your brides to have when they walk in to talk to a consultant?
A:    To make our job easier, really, it's not a matter of questions the brides and grooms would have or what kind of preparation they go through. They should really just listen to what is being explained to them. What often happens now, and it's going to actually happen now right after Christmas, January and February, we will start being bombarded by clients, which of course, don't get me wrong, is a wonderful thing. They get engaged over the holidays so they come shortly thereafter. Bridal couples visit three, four, five, six, seven, eight places in a day. Once a couple visits their third or fourth facility, they're not absorbing what's there. At that point, the couple is shopping to be prudent about what they're going to purchase, yet they're not paying attention when they're shopping.

   What I would suggest for a bride and groom to do is take their time. That's why I suggest a year to a year-and-a-half in advance so you take your time for the planning process. See no more than three facilities in a day. Go back home and discuss what you saw. Positive and negative. Write it down, plus and minus for these facilities. Put that aside and go to your next three and follow suit that way. The reason why I say that is because I have sat with couples in front of me and they don't listen to a single thing I am saying. Basically, I recognize the fact that they're tired and they have been through it all day. And that's where they're doing themselves an injustice. I know that I have a very good facility and I should be a contender in their choice, regardless.

   If they walk in here on a day when they're seeing five or six places, they could walk in the lobby and not see the fifteen-foot Christmas tree I have there, literally. I'm not kidding. A bridal couple would walk right by the fireplace and not notice it's there, come upstairs and not see the fresh floral arrangements all around. It's tunnel-vision. They're looking down. They walk right up to the office, they don't listen and then they walk right back out. The next day they go into another place and they're fresh and they do notice the flowers, "Wow! Look at those flowers!" or "Look at this!" and "See that!"

   They make their decision based on the day they were actually awake and they were looking. If you are going to do extensive shopping to be prudent about what you're purchasing, then be prudent enough to pay attention when you shop so you really get the mileage out of what you're doing.

 
Q:    Right, especially since the reception is a grand event and you want it to be perfect and accommodating to all your guests.
A:    Precisely. Our basic philosophy is we have one shot. This is a one time deal so we don't screw it up. Our ownership is committed to pleasing the customer. And regardless of the cost, I really don't care if I have to do extra to make people happy because I know that it will come back to me tenfold.

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[ Reception Index ]

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